Privacy Policy

Last Update: 2025
Business Name: Mary Jane Grant Sign Language Interpreting Services, LLC
Website: https://www.maryjanegrant.com

We respect your privacy. This policy explains how we collect, use, and protect the information you provide when visiting our website or submitting a request for interpreting services.

1. Information We Collect

When you use our website, we may collect:

Contact Information: Your name, email address, and phone number, along with details you provide when requesting services.
Service Request Information: Appointment details such as date, time, location, and type of service needed.
Technical Information: Basic data like IP address and browser type, collected automatically to help secure and improve our site.

We do not collect or store payment information through this website.

2. How We Use Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use your information only for purposes related to your service request:

To review and respond to interpreting requests.
To contact you about scheduling, updates, or service details.
To maintain internal records for administrative purposes.

Phone Numbers and Consent:

If you provide your phone number, it will only be used by us to respond to your request or communicate directly with you about interpreting services.
In some cases, your phone number may also be shared with the interpreters scheduled for your assignment so they can confirm details or coordinate with you.
Phone numbers and consent to be contacted will not be sold, shared, or transferred to unrelated third parties.
Consent granted to us cannot and will not be passed on to other businesses or organizations.

3. Sharing of Information

Your information may only be shared in these limited situations:

With interpreters who are assigned to your request.
With trusted service providers (e.g., scheduling software platform) who assist in managing requests, and only to the extent necessary.
If required by law to comply with a legal obligation.

4. Data Security

We take reasonable steps to protect your information. While no online system is completely secure, we are committed to safeguarding your data.

5. Your Rights

You may contact us at any time to:

Access the information we hold about you.
Request corrections or updates.
Request deletion of your information (unless we are required to retain it by law).

6. Updates to This Policy

We may update this policy as needed. Any changes will be posted on this page with an updated “Last Update”

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Mary Jane Grant Sign Language Interpreting Services, LLC
Email: requests@maryjanegrant.com
Phone: 1-207-651-3146